Delivering Customer Satisfaction
Customer satisfaction drives everything we do. That doesn’t begin and end with the high-quality die casting equipment, service solutions and digital innovations we supply. It also requires us to be the best company we can be, through the processes and systems we employ.
Processes that mean we always have clear and transparent communication with customers. That we monitor and manage agreed KPIs to ensure contractual compliance. That we mitigate risk in everything we do for optimal customer outcomes – from how we work with suppliers to how we train, develop and protect our staff.
At ItalPresseGauss, we eliminate waste and promote efficiency through LEAN working practices. All of which means we are in the best position to support and satisfy the die casting foundries we work with globally.
Processes that mean we always have clear and transparent communication with customers. That we monitor and manage agreed KPIs to ensure contractual compliance. That we mitigate risk in everything we do for optimal customer outcomes – from how we work with suppliers to how we train, develop and protect our staff.
At ItalPresseGauss, we eliminate waste and promote efficiency through LEAN working practices. All of which means we are in the best position to support and satisfy the die casting foundries we work with globally.