All our high pressure die casting machines installed in 2014 and onwards, come with remote gateway feature as standard. Remote gateway or remote access allows our experienced technicians to connect directly to your equipment and gain access to the PLC and control panel. The remote access is extremely safe with double authentication and VPN connection enabled by request only.
The remote support allows the Italpresse Gauss technician to conduct troubleshooting, diagnostics, software modifications and upgrades. Remote services can be done without any interruption to your daily operations so you can keep casting. The remote gateway can be easily retrofitted on already installed machines.
High pressure die casting machines equipped with HMe, allow access to the human interface, enabling Italpresse's expert technician to analyse the collected data for faster troubleshooting.