Customer Service without compromise

Our die casting solutions are built to last.

Our customer service offering is too.

Because we don’t think great service should stop when your ItalPresseGauss die casting machine starts. 

Our commitment to delivering ‘comfortable casting technology’ means we’re all about making ‘better’ easier for customers. Always. We’ll be at your side - remotely or in person - throughout the lifespan of your machine (which these services will optimise!) to help you increase uptime, improve productivity and cut your costs. Here’s how:

CARE: Specialist support and training

MAINTAIN: Servicing, reconditioning and parts

IMPROVE: Die Casting Equipment Upgrades  

Specialist support and training

Wherever you are in the world, the technical specialists in our CARE teams are ready to remotely advise on everyday equipment queries, deliver tailored team training, and to solve your specific production challenges.

Servicing, reconditioning and parts

With a wide range of service packages, re-conditioning services, on-site technical assistance and high-availability original part parts, we help you MAINTAIN your ItalPresseGauss die casting equipment for optimal efficiency.

Die Casting Equipment Upgrades

We have a range of digital solutions, automation services and equipment modernisation programmes (EMPs) to IMPROVE equipment and processes by making your foundry lean and efficient

Do you require replacement parts for your diecasting equipment?

Complete the form and we will be back to you quickly

Do you need help with your equipment?

Complete the form and we will be back to you quickly

With our new larger team of expert service technicians and strategically located warehouses, we can now deliver exactly the service machine owners need - reliably and efficiently.

Doug Engel, Service Manager, Norican Group (incorporating DISA, ItalPresseGauss, Norican Digital, StrikoWestofen, Wheelabrator), North America

Comfortable casting technology

Specialist support at your side

With a strong global network of trained service technicians and strategically located spare parts warehouses, we can service and optimise die casting machines to ensure stable manufacturing and maximum machine uptime.

Discover more about the ItalPresseGauss brand